Frequently Asked Question

What are the shipping options?

    We offer both collection and delivery. Collection available from 92 Marlborough Road. To check where we deliver, check our shipping information.
    How do i cancel my order?
      Contact us through instagram or call us at 00447956402375 immediately to check whether or not your cake has started production, if so, unfortunately it will be too late to cancel the order.
      When will I receive my order?
        Cakes will be delivered on the date selected by the client via check-out or confirmed dates via direct contact.
        How long do the cakes last?
          Buttercream cakes can last up to 7 days covered at room temperature.
          How do I make changes to an order I’ve already placed?
            Contact us through instagram or call us at 00447956402375 immediately to make changes to your order, however if production has started then it will be too late. 
            Where are you located?
              Farah's Dessert Heaven is located at 92 Marlborough Road, Slough.
              How is the product made? Where do the materials come from?
                All Farah's Dessert Heaven cakes are made fresh. They will be made exactly to how the client has asked for.
                How do I make sure I order the right size?
                  Measurements are clearly shown in inches and roughly serving portions per cake size on product pages. If you would still like some clarification for the cake size you desire, then you can contact us via instagram or call us at 00447956402375
                  How do I contact your company if my question isn’t answered here?
                    Contact can be made through multiple different ways, either through instagram DM's, whatsapp, email or contact form. 
                    MAKE A REQUEST

                    Browsed through Farah's Dessert collection and still have not found would you want? No problem, you can contact us directly by phone, via InstagramWhatsapp or email so we can discuss your exact requirements - make your creative ideas come to life!

                    SAFE & SECURE CHECKOUT

                    We offer multiple secure payment methods.

                    VIEW PRIVACY POLICIES
                    DELIVERY AVAILABLE

                    We deliver to Slough and the surrounding areas.